Frequently Asked Questions
Everything you need to know about your Casyvo experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, Casyvo ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also visit our 'Track Order' page and enter your order number and email address.
Are your products covered by a warranty?
Yes, all Casyvo products come with a standard 12-month warranty against manufacturing defects to ensure the highest quality for our customers.